Emergency A/C repair, Toul Kork
Bedroom air-conditioner died at 39°C. Help arrived in 21 minutes and the job was paid the same afternoon.
This is a worked example, not one of your bookings.
The booking
Asked by: Sreyneang, apartment owner
St. 271, Toul Kork, Phnom Penh
Today · 13:40
2 h
Done by
Vuthy Sok· A/C technician · 9 years Verified 4.9 · 412 jobs done
What happened, step by step
- Seeker13:38Draft
Sreyneang describes the problem
Picks Home repair → Air-conditioning, taps “I need help now”, and drops a pin on her building.
The unit before work started - MienKar13:39Searching
MienKar ranks verified technicians
Only verified A/C technicians within 6 km are scored. 5 qualify; the strongest three are offered the job.
- Provider13:40Provider Assigned
Vuthy accepts
He confirms he carries gas and a pressure gauge. Chat opens between the two of them.
$44.34 pre-authorised and held — nothing paid out yet
- Provider13:44Provider En Route
On the way, live
Location sharing turns on for this booking only. Sreyneang watches the ETA count down from 21 minutes.
- Provider14:05In Progress
Work starts
Blocked drain line and low gas. He cleans the coil, clears the line and tops up refrigerant.
Coil cleaning and gas top-up - Provider16:02Awaiting Confirmation
Marked done
Vuthy uploads an after photo and the outlet temperature reading: 16°C.
Cold air confirmed at 16°C - Seeker16:09Completed
Sreyneang confirms
She checks the room herself and confirms completion in the app.
- MienKar16:09Payment Released
Money released
The hold is captured, commission is retained and the payout is queued to Vuthy.
Provider payout $30.15 · MienKar commission $5.32
Where the money went
Money is held when the job is accepted and released only after the seeker confirms it is done.
What the seeker said afterwards
“Arrived faster than he promised, explained what was wrong before touching anything, and cleaned up after. The room is freezing again.”