MienKarMienKar

Help & safety

Safe by design, from search to payout

If you need help

  1. 1Find the right personBrowse by category or use smart matching and people discovery to compare verified providers by trust, distance, price and availability.
  2. 2Send a booking requestChoose in-person, voice/video or a remote gig, set the hours and describe the task. Pricing is shown before you confirm.
  3. 3Payment is held, not paid outThe total — provider price, MienKar commission and taxes — is authorised and held. Nothing reaches the provider yet.
  4. 4Chat unlocks on acceptanceOnce the provider accepts, in-app chat opens. Phone numbers and personal contacts stay hidden.
  5. 5Confirm and releaseAfter the service, confirm completion and the provider is paid. Raise a problem instead and payment freezes for admin review.

If you offer services

  1. 1Create your profileAdd your headline, skills, languages and hourly rate from your account page.
  2. 2Get verifiedUpload an identity document. Our team reviews it and unlocks the verified badge.
  3. 3Receive matched requestsRequests come to your Provider hub. Accept, start and mark the job finished.
  4. 4Get paidWhen the seeker confirms completion, your payout is created minus MienKar's commission.